How do I cancel my Membership?

Have you upgraded through our website with a card and want to cancel your Takeoff membership to avoid an auto-renewal? In that case, we have a subscription reminder, which you can set up by following the steps on this page.

However, if you want to cancel (we'll be sad to see you go), all you need to do is log in to your Members Lounge with your login details here. Once logged in, click your profile avatar on the top right, then select 'Subscription' .

Note:

• If you upgraded through Apple or iTunes, please follow the steps on this page.
• If your upgrade was done through PayPal, follow these steps.

Once on the Subscription page, you can manage your membership, including updating your card details and accessing invoices. To cancel, simply click on Cancel.

From there, you'll be presented with a pop-up. If you're sure you would like to cancel, go ahead and click Proceed with cancellation.

We would really appreciate it if you could share why you're no longer interested in receiving Takeoff Flights. Your feedback helps us improve and make being a paid member an even better experience. If you'd like to share additional feedback, please email us at support@jacksflightclub.com.

After submitting your reason, a pop-up will confirm the date your current membership will end. If you're within the 14-day refund window, you'll see your refund options.

If you change your mind, you can click the green Reactivate button to keep your membership active until you choose to downgrade.

If you're eligible for a refund (14 days for new travelers and auto-renewals, excluding monthly plans), please refer to this page to get that sorted.