Where can I see my membership renewal date?

We recently improved our Members Lounge. If you haven't logged in recently, you'll be prompted to enter your preferences first. Your preferences are your airport preferences. Free members are able to set one airport, Premium members are able to set both long and short-haul preferences (in all regions that we currently cover). Once this is completed, you'll see the options mentioned below to change your billing details or subscription status :)

If you've paid by entering your card on our website, you can see it on the 'Subscription' tab pictured below, and you'll be able to all of the info about your subscription.

You can change or update your billing and subscription details at any time from your Members Lounge after logging into your account here and following the guide on this page or just pop the Member Experience an email at support@jacksflightclub.com and we'll help you out.

Please keep in mind that if you're not seeing this tab in your profile, it may be you've paid via PayPal or iTunes. These billing details can be accessed on the iTunes or PayPal dashboard under your recurring subscription details. If you're sure you paid via card, please send us an email to support@jacksflightclub.com so we to look into this one more :)